Frequently Asked Questions page 2

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Which filters should I buy?

We recommend that most homes use a better quality blue or white media disposable filter. There are many differing opinions on this matter. In testing, pleated filters are found to be very air restrictive, causing less air flow in rooms. They can actually be the cause of freezing at your indoor coil.  If you decide to use pleated filters, your return air grills probably need to be enlarged.  Disposable filters usually work better than a washable type.   Call us to find out more.

Should I be using my ceiling fans?

Yes, you should. Keeping your ceiling fans running, especially in the cooling months, is a great way to help make your room more comfortable. Ceiling fans are relatively cheap to operate and help mix the ceiling airs temperature with the lower floor temperature. You can usually adjust your cooling temperature on your thermostat a little higher with fan use, saving you money on your cooling bill,  Use those fans!!!

Why should I use Southern Comfort, are they not just a small company?

Yes, we are a small company and proud of it! Staying small has allowed us to give you a more personal service and spend more time with your system.  We want your repeat business, and want customers to refer us to their friends and family members. 90% of our business comes from “word of mouth”, we know and appreciate this.

Do I need my ductwork cleaned?

Maybe. We do not perform this service at this time but can help you contact a service that does. If you do have dust coming out of your vents, first check and make sure the return area is sealed and does not draw in dirt from the attic space. Duct cleaning can be expensive, there may be other options.

My electric bill is still higher than I like even after the new a/c

Your air conditioning and heating system is a major part of your electric bill but other things effect it also. Check the condition of your windows. How much insulation is left in the attic? How often do you do laundry? The temperature you set the thermostat effects your utility bill tremendously.

What temperature should I keep my home?

In cooling mode, it is best to set your thermostat between 75 to 78 degrees.  In heating mode, 67 to 70.  Setting your thermostat below 75 degrees in the summer time will cause your system to work harder, longer, than designed shorting the life of the system. The average life span of a system is 10 to 13 years.  That is based on using the temperatures recommended above.

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REPAIR and SERVICE

We perform all the needed repairs and services to keep your home comfortable. From system replacements, repair, yearly service, remodel and new construction.

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Flexible Appointments

Don’t want to spend a whole day sitting around waiting for a service man? We can work with your schedule giving you a appointment to fit into your day.

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No Misleading Pricing

We use no misleading or gimmicky advertising, sales, or pricing.  Straight forward, honest repair pricing. Know the costs without any surprises when handed your repair bill.

Nobody works for commission here, so no selling of unneeded parts or services.